What Data We Collect and Why We Hold It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you use to move funds. If you deposit via bKash, Nagad or Rocket, we record the transaction reference and the amount. We do
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not store your mobile banking PIN or wallet credentials; those remain entirely within your payment provider's system. We also collect device data automatically — browser type, IP address and session timestamps — to keep your account secure and to detect unusual login activity. Cookies track your
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navigation path inside our platform so that pages load in the state you left them. All of this data serves a specific purpose: account operation, fraud prevention, and where you have agreed, communication about your account status. We do not sell your personal data to third
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parties and we do not share it with advertisers. Where we work with service providers who process data on our behalf — payment processors, identity verification partners — those parties are bound by the same confidentiality standards. Your eligibility to use our platform depends on your
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local law and the eligible regions we serve. Data we no longer need for those purposes is deleted on a rolling schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.